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Shipping Policy

May Studios Design Shipping Policy
 

Welcome to May Studios Design. We are thrilled to offer you a seamless shopping experience and are committed to ensuring the safe and timely delivery of your purchase.
 

1. Processing Time:
 

All orders are subject to a processing time of 1-3 business days. During peak seasons, processing time may extend up to 5 business days.
 

2. Shipping Methods & Delivery Times:
 

  • Standard Shipping: Typically 5-10 business days.

  • Expedited Shipping: Typically 3-5 business days. (Please note, for larger furniture items, expedited shipping may not be available).
     

3. Shipping Costs:
 

Shipping costs are calculated based on the weight, dimensions, and destination of the package. The total shipping cost will be displayed at checkout.
 

4. Free Shipping:
 

We offer free standard shipping on orders over 30.000.000 VND, applicable to Ho Chi Minh City, Vietnam.
 

5. Shipping Areas:
 

We currently ship to the continental United States. For Alaska, Hawaii, and international orders, please contact us at maystudio.infor@gmail.com for a shipping quote.
 

6. Order Tracking:
 

Once your order has been shipped, you will receive an email with the tracking number and carrier information, allowing you to track the progress of your delivery.
 

7. Delivery Instructions & Assembly:
 

Most of our furniture items require assembly. Detailed instructions will be included in the package. For any additional assistance, please contact our customer service.
 

8. Delayed or Lost Orders:
 

May Studios Design is not responsible for delays or damages incurred during transit. Please contact the carrier directly for any issues related to delivery delays or lost packages.

9. Damaged Items:
 

If your item arrives damaged, please contact us within 1 day of receiving the item with photographic evidence, and we will arrange for a replacement or refund.
 

10. Shipping Insurance:
 

Shipping insurance is available at an additional cost. It protects your purchases against loss or damage during transit. Please select this option at checkout if you wish to insure your items.
 

11. Contact Information:
 

For any inquiries or additional information regarding our shipping policy, please contact us at:

12. Policy Updates:
 

May Studios Design reserves the right to modify this shipping policy at any time. Please review it regularly to stay informed of any changes.

Thank you for choosing May Studios Design. for your furniture needs! We look forward to serving you and providing you with quality furniture to enhance your space.

© 2023 by May Studios Design

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